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I am amending my original review, as the seller reached out and completely fixed the issue for me. While the original ornament still has not arrived (this is a USPS problem and not the seller's fault), Elizabeth created a new ornament and shipped it out immediately, as well as issued a refund.
I am so pleased with how the situation turned out and would be happy to order from this seller again. I am sure that the ornament will end up being well loved. Thank you!
Love this ornament for my baby’s first Christmas!